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In 1971, Green Flag was formed with the goal of breaking the common mould of other breakdown service providers. By managing both a European and UK network, Green Flag offers one of the most reliable sources of roadside assistance with one a million calls successfully handled annually. Green Flag is so positive of their abilities, if they do not get you your assistance within one hour you get £10 cash back. It’s reassuring for a large organisation to put their money where its mouth is like that. Green Flag is a networked motoring assistance provider offering resources any consumer will appreciate. Green Flag offers 5 levels of coverage to offer the most options fitting the different needs of every motorist. Each level of coverage offered builds on the package previously stated, and the more features in the package, the higher discount for purchasing online. Rescue, Rescue Plus, Recovery, Recovery Plus, and Euro Plus are the five packages currently available. So which package is right for you? - Rescue offers roadside assistance, local vehicle recovery, no call-out charges, and messaging service. Green Flag offers a 15% discount for purchasing this policy online.
- Rescue Plus offers roadside assistance, local vehicle recovery, no call-out charges, messaging service, and coverage at home. Again, a 15% discount is available for online purchases.
- Recovery offers roadside assistance, local vehicle recovery, no call-out charges, messaging service, and long distance vehicle recovery. Green Flag offers a 20% discount for purchasing this policy online.
- Recovery Plus offers roadside assistance, local vehicle recovery, no call-out charges, messaging service, long distance vehicle recovery, optional choices if the car cannot be immediately fixed, monies to collect your car later, and coverage at home. A hefty 25% discount is available for online purchase.
- Euro Plus offers roadside assistance, local vehicle recovery, no call-out charges, messaging service, optional choices if the car cannot be immediately fixed, monies to collect your car later, coverage at home, and coverage while travelling throughout Europe. Again, 25% discount is available for online purchase.
Of course, the fine print is a deciding factor on the validity and reputability of any policy. The policy fine print meets both European and English Law requirements for policy service, suppliers, and policy holders. If you are ever not satisfied with the service or you feel you are being treated unfairly, there is a complaint procedure plainly stated on the Green Flag website along with the reassuring promise of Green Flag. One word commonly used in a policy is “vehicle”. What exactly does Green Flag consider a “vehicle”? A vehicle must be specific guidelines to be covered by Green Flag. A) The vehicle must be a light van, car, motorized caravan, motorcycle or other approved off-road vehicle, estate car – all of which must be registered in the UK. B) The vehicle cannot carry more people than recommended by the vehicle manufacturer up to a maximum of 8 total people. C) Cannot be more (including the load carried) than 3.500kg gross weight, 7m gross length, 3m gross height, and 2.25m gross width. D) The vehicle must be properly maintained and in working order. Many policy holders do not know the service area of the policy held. Most policies, regardless of the policy provider, offer protection away from home and close to home. Green Flag considers the mile mark to be the placeholder for service. Anything a mile or over is considered away from home; anything less than a mile is considered close to home. All policy packages have a base package – Rescue. What exactly does Rescue provide? If the vehicle on the policy should breakdown, Green Flag will transport the vehicle to a single destination of the policy holder’s choice within 10 miles of the incident. Additionally, Green Flag will provide transportation for the driver and passengers to the destination of choice. Finally, Green Flag will cover the cost of the above services. When purchasing a new policy with Green Flag, reading the “fine print” empowers the policy holder – which makes a nice change. While travelling on business or vacation, knowing what to expect should the unexpected happen will make allow the traveller to rest easy knowing protection is just a phone call away.
Staff editor, Breakdown Section, March 2007 |
